About Pegasus
Pegasus Staff Services Ltd are an independent local agency who have been employing contract drivers for clients throughout the East Midlands since 1990. Between them, eight people staff four offices based in Derby, Coalville, Burton Upon Trent and Mansfield. If you were to ask any Pegasus driver why they have remained with the same agency for so long, they would probably answer along these lines:Attentive and interested.
Every member of the operations staff ensures that the drivers on their team are treated as people, not simply numbers on an index card. The staff at Pegasus recognise that the drivers are the people who pay their wages and accord them the respect and attention they deserve. Pegasus has many drivers on the books, yet each individual can be assured of a personal service at all times. This is because we have a low turnover of office staff, who all communicate effectively with each other. We know how annoying it is to have a faceless response when trying to contact someone with an important issue, which is why the same telephone number is available 24 hours per day, three hundred and sixty five days per year. Pegasus don't have receptionists or message handling, so drivers can speak to their usual contact at any time of the day or night for out of hours emergency issues.
Responsive and fair.
If we say we will contact you to update you over something, we will. You can rest assured that we will NOT contact you to tell you that nothing is happening, so all we ask is that drivers keep us informed of their availability. We will pay our drivers on time, at the agreed rate, for the hours, which they have worked. All we ask is that they report for work at the agreed time and provide the client with services of a true professional driver.
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Client Testimonial
"I have always received an excellent service from Pegasus at Burton since we started using their drivers in 2001. I have always found the office staff and the drivers they send to be friendly and reliable. Above all, we receive a service, which is personal, which inspires trust and confidence."
Andy Wilson, Assistant Transport Manager - Holland and Barrett PLC.
Driver Testimonial
"I have been driving Class One trucks with Pegasus for about ten years now on and off. In all that time I've never had a wage query and there's always been someone around to answer my questions if things have gone wrong. The best thing is that I trust Simon to tell me the truth about availability of work. As a driver, I'd recommend Pegasus to anyone."
Frank Thompson HGV 1
Client Testimonial
"We were one of Pegasus' first customers in 1990. Ever since then, over fifteen years, I've never had any problems with Pegasus or the drivers they supply. The staff at the Derby office really put themselves out sometimes, they're always contactable, even when they're not in the country!!
"
Bill Bennett, Road Link Supervisor, BMI
Driver Testimonial
"In the last twelve months, I've struggled to get any holidays in because Pegasus at Burton have kept me so busy! What I really like is the fact that I can phone the Burton office and someone always recognises who I am and what I do. I've driven for the national agencies like XXXXXXXX (deleted!) and all I get is a ****in' call centre where some kid asks me what class licence I hold and ask me to repeat my phone number so as somebody can phone me back. I'm not saying Pegasus are perfect but at least there's no bull when it comes to finding work and answering day to day questions.
"
Tim Hall HGV 2